clickyard AI

Last updated: February 17, 2026

Privacy Policy

This Privacy Policy describes how Clickyard ("we", "us", or "our") collects, uses, and shares your personal information when you use our website analytics and optimization platform at clickyard.ai (the "Service").

1. Data Controller

Clickyard is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

2. Information We Collect

2.1 Information You Provide

When you register for an account or use our Service, we may collect:

  • Account Information: Email address, password (hashed), company name
  • Contact Information: Name, phone number when you contact us
  • Payment Information: Billing details processed by our payment providers
  • Communication Data: Messages you send us via email or contact forms

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: Browser type, operating system, screen resolution
  • Log Data: IP address, access times, referring URLs
  • Cookies and Similar Technologies: See our Cookie Policy

2.3 Analytics Data from Your Websites

As part of our Service, we collect behavioral data from visitors to websites where our tracking code is installed. This includes:

  • Page views and navigation patterns
  • Interaction with UI elements (clicks, hovers, scrolling)
  • Session duration and engagement metrics
  • Conversion events you define
  • UTM parameters and referrer information
  • Device and browser information

Important: We do not collect personal data such as names, email addresses, passwords, or payment information from your website visitors. The data we collect is behavioral and anonymized.

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our Service to you
  • Legitimate Interests: Improving our Service, security, and fraud prevention
  • Consent: Where you have given explicit consent (e.g., marketing communications)
  • Legal Obligation: Compliance with applicable laws and regulations

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience
  • Send promotional communications (with your consent)

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing)
  • Business Transfers: In connection with any merger, sale, or acquisition
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you direct us to share information

We do not sell your personal data to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries with adequate data protection laws

7. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Analytics data collected from your websites is retained for 24 months unless you delete it sooner. Account data is retained until you delete your account.

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@clickyard.ai. We will respond within 30 days.

You also have the right to lodge a complaint with a supervisory authority in your country of residence.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection

10. Children's Privacy

Our Service is not directed to children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: